Managing people is an art form. While we tend to view management as controlling people to get work done, the reality is that management is the ability to lead, coach and inspire others to work purposefully towards achieving common goals. Learn how your role as manager and, more importantly, your role as leader are vital to successful self-storage management.

Topics Include:

• Job Descriptions and Interviewing
• Making the Hiring Decision
• Negotiating Compensation
• Starting Managers Off Right
• Day-to-Day Management Problems
• Improving Performance
• Performance Problems