Changing technology and shifting consumer behavior has altered the way self-storage businesses manage delinquencies and recover rents from past-due customers. In this webinar, Tom Litton will provide information and techniques to assist in auction and collection activities.
TOPICS WILL INCLUDE: Ground-Breaking Marketing, Advertising and Auction Techniques Collecting More Money from Auction Sales 10 Innovative Ways to Keep Customers Happy and Collect Past-Due Rents

About our speaker:
Tom Littonis a well-known self-storage industry expert who heads Litton Property Management, Inc., and the self-storage management division of Litton Management & Consulting, Inc. He began his self-storage career when the industry was in its infancy and has managed over 150 self-storage facilities in 11 states. Tom currently manages and/or owns 21 commercial properties in Indiana and California. In addition, he fee manages and consults on a daily basis in the United States, Australia, New Zealand, France, England, Scotland and Canada. Tom has conducted over 150 seminars worldwide on various topics regarding self-storage operations, management, development and ownership. His latest books, Auditing Self-Storage: Preventing Employee Theft & Embezzlement and The Key to Success: How to Manage Self-Storage, are available from MiniCo Publishing.


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