Known throughout the self-storage industry as “the hat lady,” M. Anne Ballard, president and founder of Universal Management Company, will host this free webinar focused on helping self-storage business owners improve income throughout the year. During the webinar, she will provide techniques for using a store’s operating reports like a treasure map to unlock additional income.
TOPICS WILL INCLUDE: Specific Actions to Improve Store Income in 2010 The Benefits of Balancing and Making Deposits Daily Writing Successful Rate-Increase Letters Management Techniques for Achieving Monthly Income Goals

About our speakers:
M. Anne Ballard is the founder and president of Smyrna, Ga.-based Universal Management Company. Universal Management Company is a longtime top operator in the self-storage industry offering self-storage business owners the benefits of the company’s extensive industry experience as well as professional, unbiased management services. A global industry consultant, Anne has served for more than a decade on state and national self-storage association boards. She has written many articles for the Mini-Storage Messenger and other publications, and is a regular contributor to the annual Self-Storage Almanac. Anne’s latest book is The Hat Lady Speaks: Marketing Self-Storage.

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Call: 800-352-4636