Self-Storage + Social Media: How to Make it Work Without Wasting Time & Money

Please enter the e-mail address you used when you registered for this webinar.



To register for this webinar, Click Here.

Presented by
Cynthia Abraham
Vice President
OpenTech
Alliance, Inc.
Presented by
Sue Haviland
Principal
Haviland Storage Services		 Poppy Behrens

Moderated by
Poppy Behrens
Publisher
MiniCo Publishing

Analyzing Your Phone Data for Profit

Presented by
Cynthia Abraham Hansell, Vice President of Call Center Operations, OpenTech Alliance, Inc.
Sue Haviland, Principal, Haviland Storage Services

Sponsored and presented by
OpenTech Alliance, Inc.

Moderated by
Poppy Behrens, Publisher, MiniCo



Self-storage operators of all sizes rely on the telephone to make sales and serve customers. In this webinar, self-storage industry experts Cynthia Abraham Hansell and Sue Haviland will share the best practices that large operators rely on to maintain a competitive edge. Whether you operate one facility or one hundred, with or without a third-party call center, this webinar will empower you to make better business decisions based on real data.

 TOPICS WILL INCLUDE:

  • What phone data you should be collecting
  • Which reports you should review on a monthly basis
  • What to look for on your reports
  • Using data to improve conversion ratios and staffing
  • Identifying training opportunities