At the Black Knight Inn, 2929 50 Avenue, Red Deer, Alberta
Tuesday and Wednesday
October 22 and 23, 2013
9:00am to 5:00pm
THE C.S.S.A. OPERATORS CERTIFICATION COURSE!
This course is made up of the following four segments and is currently only available at each of the C.S.S.A. Canadian Events.
Segment 1:Sales & Marketing- Implementing an effective and strategic marketing plan. This should be attended by everyone and anyone to help to understand the best way to fill your self-storage facility. You will not only have some guidance on where to spend your advertising dollars, but how to turn those calls into customers!
Segment 2: Operations on the Front Line – This segment covers everything you, your managers and staff could encounter in a day from dealing with bad debt, interacting with customers, potential problems, and theft and to everything in between!
Segment 3: Operations – Daily Management, This segment covers all issues from hiring the right people, how to weed out the bad before you hire them. HR issues. This is a must for all owner-operators, property managers and district managers, but would be a benefit any manager to understand the business better.
Segment 4: Understanding Self Storage Accounting – Although successful owners should know most of this already, managers who understand exactly how much it costs to make the phone ring are a greater asset. We are not going to teach you about trial balances and bookkeeping here. This is a simplified course teaching understanding of accounting and reporting in our industry.
This truly Canadian O.C.C. is a fantastic way to improve your business and it is a comprehensive way to train and retrain your staff quickly and at minimal cost. Upon the completion of all four segments there will be an online Operators Certification Course Examination and upon successful completion the Canadian Self Storage Association will issue a Certificate of Merit and Completion Recognition!
Thursday and Friday
October 24 and 25, 2013 at the Black Knight Inn, 2929 50 Avenue, Red Deer, Alberta T4R 1H1
Thursday October 24, 2013 – Your day will begin with a Continental Breakfast in The C.S.S.A. Exhibitors Hall at 8:00am.
Come to hear:
“PUTTING YOURSELF OUT THERE! Fact, Fiction, Tips and Truth about effective Self Storage Marketing in 2013 and beyond”
By Mr. ANDREW DEKKER, President – NetGain SEO. Mr. Dekker has spoken to groups all around the world and we are so fortunate to welcome him to share his knowledge with us. Early in his career, Drew Dekker worked in the television and film industry gaining on-set post production and technical expertise. He has worked on numerous short and feature film production in different capacities for Discovery International, Nation Geographic, OLN, Chum City, Bravo, Channel 4, BBC RTE an TG4; achieving acclaim for innovative technical consulting. Drawing on the advanced technical expertise in television and fim, Drew co-founded NetGain SEO in 2009. The company handles the marketing and web operation of the Busch Group of Companies and a rapidly growing book of clients in Canada, the United States and the United Kingdom.
Drew has spoken at the Canadian Self Storage Association’s 2012 Ontario Conference, the 2013 British Columbia Conference and most recently at the C.S.S.A. Atlantic Canada Conference in Halifax this year! We are extremely fortunate to be welcoming Drew to this C.S.S.A. Alberta event….YOU DO NOT WANT TO MISS THIS PRESENTATION!
“GOOD DEEDS DO GET NOTICED”
A look at Charity Projects that give back to your community and help grow your business at the same time.
This presentation is packed with case studies ready to implement in your self-storage business!
by Ms. TAMI REILLY, President, Canadian Commercial Services Ltd.
“A NEW DIRECTION FOR CANADIAN SELF STORAGE OPERATORS….Best Practices and More!” by Mr. ROBERT MADSEN, President, U-Lock Group
AND BACK BY POPULAR DEMAND….
ALBERTA PANEL OF PROFESSIONALS, OPEN FORUM CANADIAN SELF STORAGE TOPIC DISCUSSIONS!
We will discuss many topics…from Insurance issues and risks to delinquency and storage auction concerns to construction questions, and to the recent Albert Property Tax issues and everything in between! This is a terrific opportunity to not only have your questions answered but to also get the answers to others questions.
Another huge highlight of this event is the Canadian Self Storage Association Alberta Self Storage Trade Show in the “Exhibitors Hall”. This Trade Show is open to all delegates in attendance and will be open from 8:00am to 5:00pm. This is a terrific opportunity to see so many terrific vendors to the self-storage industry….all under one roof!