E-SoftSys, a Total Solutions Provider for the self storage industry, announced today that Five Star Storage, headquartered in Fargo, North Dakota with 8 sites has chosen Self Storage Manager (SSM), as their management software program, and recently completed the conversion of all their properties to Self Storage Manager.
According to Ben Hendricks, VP of Operations at Five Star Storage, “With the exponential growth of our self storage business, we did some extensive research and analysis on various packages and eventually concluded that Self Storage Manager was the best fit, as it offered the right blend of functionality and flexibility to meet our business needs. We were highly impressed from the very beginning with the professional approach taken by the E-SoftSys team in planning and executing the entire process to ensure a seamless migration to their platform. We were well aware of the complexities of migrating over to a new platform, but the entire team at E-SoftSys including their top management worked with us very patiently in overcoming any hurdles that we encountered and answering all our questions. We recognize the unique efforts demonstrated by the E-SoftSys project team, right from their project manager, implementation supervisor and the whole support team in their willingness to work hand in hand with us to meet our requirements. I would be more than happy to recommend Self Storage Manager to other multi-facility operators.”
According to Kat Shenoy, President and CEO of E-SoftSys, “We welcome Five Star Storage to our rapidly expanding base of Self Storage Manager customers across the country and delighted to have another multi-facility operator implementing SSM suite of applications. Our expertise in incorporating the latest technology into our software, excellent customer support and our ability to provide cost effective solutions is making it easier for single and multi-facility operators to convert to Self Storage Manager. We will continue to work with our client base and enhance software based on client feedback and keep up with the technological advances. We look forward to a long term and mutually beneficial association with Five Star Storage.”
E-SoftSys, a technology leader for the self-storage industry, offers products and services that include; Self Storage ManagerComprehensive management software for single and multi-facility operators; e-CRM Fully integrated Customer Relationship Management module with interfaces to leading phone systems and an optional Call Tracker interface to capture valuable statistics including lead to rental conversion ratios, cost per lead etc.; Other Modules INSOMNIACTM Kiosk, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics, Mobile Website, XPS Integration, iPadTM/Tablet-based Site Audit and Walk Through module etc.; 24/7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations; Training Videos Over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.
About Five Star Storage
Five Star Services, Inc. began working in multi-family housing during the 1960’s in the small south east North Dakota town ofWyndmere. In 2004, Five Star Services entered into the Fargo, ND self-storage market. Currently, Five Star manages 8 storage facilities across North Dakota and Minnesota with continued growth of their portfolio on the horizon. Five Star takes great care, pride and respect for its facilities. Five Star strives to bring the best possible storage experience to their customers by following their slogan; “Taking Care of People, Not Just Their Property”. For more information, contact Five Star Storage at 701-365-5000 or visit their website https://www.fivestarstorage.biz.]]>