Management
Management
Issues
Starting Out Strong: Five Magic Questions You Must Ask
I’m talking about our telephone and walk-in greeting process and the questions and command of the situation that determine how things will...
Management
Hire Right!
Recruiting And Retaining Managers Hiring an employee can either be the best move your company has ever made,...
Construction & Development
The Zoning Maze
Finding the Right Path for Permits and Zoning New self-storage facility
developers have generally...
Management
Top 10 Customer Complaints
Handling Issues With Finesse No one likes getting customer
complaints, but, let’s face it,...
Management
Pink Slip Panic
10 Tips For De-Hiring Managers There are two things that are
pretty certain in the job...
Legal Issues
The “Creepy Tenant Dude” Syndrome
What's A Self-Storage Manager To Do? As odd as these stories have
become, the solution...
Financing
What It’s Worth?
Determining The Real Value Of A Property Operating a self-storage business
also means owning a...
Management
Checks For Success
Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage...
Management
Clear The Table!
Putting Profits Back Into Your Pockets By
Kerri Fivecoat-Campbell The numbers don’t lie. There’s a...
Management
Wield The Five Keys
Leaving A Positive Leadership Legacy In Your Life By
Jeffrey W. Foley Many successful business people...
Management
Employees First!
Creating Cultures And Environments That Attract And Retain Top Talent Like
the circle of life,...
Management
Employee Retention
How To Keep Your “A” Players It’s a nightmare scenario for any
business: A star...
Management
Stop Wasting Time!
A Three-Part Strategy To Effectively Leverage Your Time By Jill J. Johnson, MBA Most
people...
Management
The Four Aces To An A+ Rating
Teaching Employees To Execute Customer Service Magic By Kostya Kimlat A sale, like a great...
Management
The Art Of Upselling
Fine Tuning Your Sales Techniques It’s likely that your self-storage facility...
Management
GenV Self-Storage
A Completely Different Product By John Good and Warner Russell When asked about...
Management
From Dream To Reality
How To Revive And Achieve Your Goals It’s January 2018, and hopes are...
Management
You Can’t Store That!
Preventing the Storage of Prohibited Items Throughout the years, self-storage
tenants have stored—or...
Management
The Changing Workforce
Training Means A Lot To Millennials By Evan Hackel When baby boomers took their...
Management
They Did What?
Coping Effectively With Customers Who Behave Badly By Kate Zabriskie Polite Notice: When it’s your...
Management
Boosting Employee Retention
Five Pillars To Success As A Manager Why does your organization exist, and why should anyone care?...
Financing
When And How To Increase Rents
Determining Unit Pricing On A New Facility By
Kerri Fivecoat-Campbell A lot
of research and calculations...
Management
The Package Predicament
Is Acceptance Problematic? It’s
a question as old as self-storage facilities themselves: Should you take
responsibility for packages delivered to...
Management
From Analyst To Ally
The Formation Of A Unique REIT From the numerous Native American
tribes, each with its own unique origin...
Management
2017 Manager Of The Year
Ambitious Aces Facility Managers With Stars In Their Cards On a daily basis, self-storage managers have a...
Management
Self-Storage Possibilities, Nassau County, New York
Also known
as “The Island of Possibilities”, Nassau County in New York is one of the self-storage
markets that continues to be strong. Within...
Publisher's Picks
The New MSM Buyer’s Guide: Loaded With New Features And Benefits
The new Mini-Co Buyer’s Guide is online and ready for use. The site includes new features as...
Mastering Online Meetings: Industry Embraces A New Reality
The pandemic brought changes to the way most companies do business, and the self-storage industry is no...
Look Who’s Talking: Ann Parham, CEO and President of Joshua Management
In March, no one could have predicted that COVID-19 would be an ongoing issue and topic of...
2020 Facility Of The Year Overall Facility Winner: Brickhouse Self Storage
When the owners of Brickhouse Self Storage began envisioning their dream, they didn’t have a cookie-cutter facility...
2020 Facility Of The Year New Facility Winner: SmarterSpace Storage Archer Road
As a new developer, Erik Henson, owner of SmarterSpace Storage Archer Road, took a wise approach and...
Blog
Bliss Edwards promoted to Executive Vice President as SmartStop Self Storage continues to expand its Canadian presence
LADERA RANCH, Calif., Jan. 4, 2021 /PRNewswire/ -- SmartStop Self Storage REIT, Inc. ("SmartStop" or the "Company") today announced that Bliss Edwards will be...
Storage Exchange Launches Real Estate Brokerage Platform for Self-Storage
Storage Exchange has launched an interactive website for buyers, sellers and brokers of self-storage real estate. The platform leverages...
Marcus & Millichap Hires Self Storage VP in Philadelphia
With 16 years of experience in the self storage sector, Kevin Bledsoe has taken part in the sale of...
Self-Storage Supplier Janus to List on NYSE Via Merger With Juniper Industrial Holdings
Janus International, a global manufacturer and supplier of building components and security technology for the self-storage industry, will go...
Self-Storage Real Estate Firm Marcus & Millichap Acquires LMI Capital
Marcus & Millichap (M&M), a commercial real estate investment services firm with offices in Canada and the United States,...
