Management

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for medical marijuana from a naturopathic physician....

September 9, 2021 0

Issues

Workplace Violence: How to Reduce the Risk of Tragedy

It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering anger boils over into an act of workplace violence....

June 14, 2021 0

Management

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party self-storage management company in the United States, celebrated its...

April 1, 2021 0

Look Who’s Talking

Look Who’s Talking – Ann Parham, CEO and President of Joshua Management

By Erica Shatzer In March, no one could have predicted that COVID-19 would be an ongoing issue and topic...

March 24, 2021 0

Look Who’s Talking

Look Who’s Talking – M. Anne Ballard, president of training, marketing, and developmental services, Universal Storage Group

By Erica Shatzer The year is 2020, and self-storage facilities built during the development cycle before the Great Recession...

March 24, 2021 0

Management

Technology And The Manager

By Andy Kelly, Principal and Broker of A B Kelly Realty, LLC (Self Storage and Commercial Property Management) and Principal of Sierra...

March 24, 2021 0

Covid-19

Managing Employees During the Covid Crisis

As businesses suffer, including self-storage operations, there are some inevitable questions that apply to managing staff, especially those that have tested positive...

January 26, 2021 0

Management

Bring On The Perks! Creating An Attractive Benefits Package

According to the U.S. Bureau of Labor Statistics, the unemployment rate fell from 3.8 percent in March 2019 to 3.6 percent in...

January 19, 2021 0

Issues

Starting Out Strong: Five Magic Questions You Must Ask

I’m talking about our telephone and walk-in greeting process and the questions and command of the situation that determine how things will...

January 12, 2021 0

Issues

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...

November 1, 2019 0

Management

A Cut Above – The 2019 Managers Of The Year

Similar to star triathletes, the best self-storage managers have the necessary skills to conquer various territories—on site, off site, and in cyber...

May 27, 2019 0

Management

Hire Right!

Recruiting And Retaining Managers Hiring an employee can either be the best move your company has ever made,...

March 20, 2019 0

Facility Maintenance

Donald Jones, owner/president, Donald Jones Consulting & Service, LLC

Within the self-storage industry, the notion that you only have one chance to make a first impression gets a substantial amount of...

March 1, 2019 0

Construction & Development

The Zoning Maze

Finding the Right Path for Permits and Zoning New self-storage facility developers have generally...

December 1, 2018 0

Management

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it,...

November 1, 2018 0

Management

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job...

October 1, 2018 0

Legal Issues

The “Creepy Tenant Dude” Syndrome

What's A Self-Storage Manager To Do? As odd as these stories have become, the solution...

October 1, 2018 0

Financing

What It’s Worth?

Determining The Real Value Of A Property Operating a self-storage business also means owning a...

October 1, 2018 0

Management

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage...

October 1, 2018 0

Management

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s a...

September 1, 2018 0

Management

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business people...

September 1, 2018 0

Management

Employees First!

Creating Cultures And Environments That Attract And Retain Top Talent Like the circle of life,...

September 1, 2018 0

Management

Employee Retention

How To Keep Your “A” Players It’s a nightmare scenario for any business: A star...

May 1, 2018 0

Management

Stop Wasting Time!

A Three-Part Strategy To Effectively Leverage Your Time By Jill J. Johnson, MBA Most people...

May 1, 2018 0

Management

The Four Aces To An A+ Rating

Teaching Employees To Execute Customer Service Magic By Kostya Kimlat A sale, like a great...

April 1, 2018 0

Management

The Art Of Upselling

Fine Tuning Your Sales Techniques It’s likely that your self-storage facility...

March 1, 2018 0

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Publisher's Picks

IssuesSeptember 8, 20210

All-Ability Access: The Dos And Don’ts Of Website Accessibility

By Let’s take a poll. When you need to...

Insurance & Risk ManagementSeptember 1, 20210

An Eye For Danger: Mitigating Risk In Self-Storage

When you hear the term “risk mitigation,” what comes to mind? “Mitigating risk is...

Legal IssuesAugust 24, 20210

Firearms In The Workplace: Creating The Right Company Policy

The question of whether an employer can restrict their employees from bringing guns into the workplace has...

IssuesAugust 24, 20210

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or analysis.” In this...

IssuesAugust 20, 20210

Converter Conundrum: Thieves Set Up Shop In Self-Storage Units

Precious metals, catalytic converters, and self-storage might seem like an unlikely combination, but thefts of catalytic converters...

Blog

September 13, 20210

Management

Publisher's Picks

All-Ability Access: The Dos And Don’ts Of Website Accessibility

An Eye For Danger: Mitigating Risk In Self-Storage

Firearms In The Workplace: Creating The Right Company Policy

Information Influx: Making Dollars And Sense Of Data

Converter Conundrum: Thieves Set Up Shop In Self-Storage Units

Blog

What Does It Mean to Be a VAD?

Janus Announces the Acquisition of Access Control Technologies

Importance of Branding for Self Storage Marketing

How to Compete in a Saturated Self Storage Market

Self-Storage Association of Asia (SSAA) Announces Title Sponsorship Agreement with Janus International Group

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