Operations

Operations

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for medical marijuana from a naturopathic physician....

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party self-storage management company in the United States, celebrated its...

Urban Exodus: Should Storage Shift To The Suburbs?

In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered, almost everything stopped, including many transactions...

Fair Assessments: How To Appeal Property Taxes

Studies have shown that property taxes are the most hated taxes in America. Why? There might be several reasons, including the question...

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience...

Publisher's Picks

2021 Facility Of The Year Specialty Winner: Vineburg Wine & Self Storage, Sonoma, California

Greg Van Cleave has always had a philosophy about life: “If something is supposed to happen, it...

2021 Facility of the Year Construction Winner: Life Storage at the Promenade, Scottsdale, Arizona

From its earliest planning, the team that brought to fruition Life Storage at The Promenade in Scottsdale,...

2021 New Facility Of The Year Winner: Rockwell Storage, Mill Creek, Utah

Many studies have found that people want to purchase...

Blog

Self Storage Marketing: 10 People & Businesses Needing Self-Storage Units

Your customers are your customers because they need a self storage unit. But, have you ever stopped to think...

Broad Street Storage – Building with Community in Mind

Whether your plans are big or small--or whether it’s your first build or your tenth or more--there are many...

Special Message From Betco: Roof replacement doesn’t have to be disruptive!

Is Your Roof Showing Signs That It's Time for a Replacement? A top-of-the-line self storage facility requires top-of-the-line roofing, as...

Developing a Strategic Self-Storage Pricing Strategy

When you own a self-storage facility, it's easy to become complacent. You're bringing in revenue doing what you're doing,...

12 Seasonal Storage Marketing Ideas for Christmas & the Holidays

“It's the most wonderful time of the year…” Or so the song goes. For those in the self storage industry,...