Operations

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party self-storage management company in the United States, celebrated its...

April 1, 2021 0

Operations

Urban Exodus: Should Storage Shift To The Suburbs?

In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered, almost everything stopped, including many transactions...

February 4, 2021 0

Covid-19

Hammer Time! Are Live Auctions Going, Going, Gone?

In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an online platform to his auction...

January 26, 2021 0

Issues

Starting Out Strong: Five Magic Questions You Must Ask

I’m talking about our telephone and walk-in greeting process and the questions and command of the situation that determine how things will...

January 12, 2021 0

Covid-19

Mastering Online Meetings: Industry Embraces A New Reality

The pandemic brought changes to the way most companies do business, and the self-storage industry is no exception. One challenge to be...

January 6, 2021 0

Due Diligence

Lease It Up! Tackling Tenancy Troubles In Tough Markets

Owners and operators who were part of the first- and second-generation wave of self-storage may have lived by the “build it and...

December 10, 2020 0

Operations

Fair Assessments: How To Appeal Property Taxes

Studies have shown that property taxes are the most hated taxes in America. Why? There might be several reasons, including the question...

November 19, 2020 0

Operations

Improving Collection Rates: Valuable Tips From Industry Experts

Self-storage facility operators have a long to-do list to keep up with, including facility maintenance and upgrades, safety and security, reconciliation of...

November 10, 2020 0

Operations

Safeguard Your Site: Planning And Preparing For Disasters

Editor’s Note: This story was written prior to the coronavirus pandemic challenges. The sidebar in blue at the end of this article...

November 10, 2020 0

Operations

Winning With Websites Six Steps To Maximum Your ROI

Automated technology is supposed to make our lives less complicated and it has in many ways. It has done wonders for many...

October 29, 2020 0

Operations

Implementing New Ideas: 10 Key Preparations For 2021

Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be ushering out 2020 (many say, “Good...

October 14, 2020 0

Operations

Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?

Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and business models, and the appeal process can...

October 5, 2020 0

Issues

Raising Rents on Existing Customers: ...

Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just those two words can...

September 15, 2020 0

Operations

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...

November 1, 2019 0

Legal Issues

The Problems With Deferred Maintenance

Regular maintenance on leased real estate is a topic that affects all property owners and managers. Although budgets are...

October 1, 2019 0

Operations

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has...

September 1, 2019 0

Operations

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to...

June 1, 2019 0

Issues

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born between 1946 and 1964)...

March 1, 2019 0

Financing

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience...

March 1, 2019 0

Construction & Development

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials are a constant topic...

February 1, 2019 0

Marketing

Be A Product Specialist

How To Create A Retail Environment That Wows When running a successful retail store, you have to know...

February 1, 2019 0

Operations

Let’s Make A Deal – The Cost Of Concessions

The Christmas season is behind us, but some retail establishments may still be adjusting from the hustle and bustle...

February 1, 2019 0

Operations

Politics, The Economy, And Self-Storage

What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created uncertainty for the economy,...

January 19, 2019 0

Legal Issues

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the Electronic Signatures in Global...

January 1, 2019 0

Operations

Bulletproof Planning

Is Dedicate Gun Storage A Good Fit For Your Facility? While the national debate over gun laws and safety...

December 1, 2018 0

Marketing

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a...

November 1, 2018 0

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Publisher's Picks

Construction & DevelopmentMay 4, 20210

Recipe For Disaster: Extreme Weather, COVID-19, And Rising Construction Costs

Natural disasters, COVID-19, and rising construction costs are proving to be the perfect storm, frustrating owners of...

IssuesApril 13, 20210

Lights, Camera, Action! Video Is A Marketing Star

Video tours of real estate and resort properties have long been used in those industries to help...

MarketingApril 13, 20210

Planting Storage Seeds: Grow Your Business With Grassroots Marketing

Large or small, brand new or older properties, we are all in need of a constant stream...

OperationsApril 1, 20210

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party self-storage management company in...

Due DiligenceMarch 29, 20210

Before The Hammer: Hits Preparing For Lien Sales And Auctions

Reality television shows such as “Storage Wars” have popularized self-storage auctions. To the average consumer, they’re full...

Blog

April 23, 20210

Operations

Publisher's Picks

Recipe For Disaster: Extreme Weather, COVID-19, And Rising Construction Costs

Lights, Camera, Action! Video Is A Marketing Star

Planting Storage Seeds: Grow Your Business With Grassroots Marketing

A Decade Of Growth: The Ascent Of Storage Asset Management

Before The Hammer: Hits Preparing For Lien Sales And Auctions

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Public Storage Recognized as One of the Best Places to Work by Comparably

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