Operations

Legal Issues

Rental Rate Pressures During COVID-19

Unfortunately, as we sit here today, the COVID-19 pandemic is far from over. As a result, issues that many self-storage operators had...

September 29, 2021 0

Management

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for medical marijuana from a naturopathic physician....

September 9, 2021 0

Issues

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or analysis.” In this digital world, in which facts...

August 24, 2021 0

Issues

Workplace Violence: How to Reduce the Risk of Tragedy

It’s a nightmare scenario that haunts every business owner: A troubled individual’s simmering anger boils over into an act of workplace violence....

June 14, 2021 0

Issues

Neighborhood Start-Up: An Industry Disruptor or Passing Trend?

Neighbor Storage Inc. started with the simple premise that people with extra space in their homes, garages, sheds, or driveways, as well...

June 14, 2021 1

Management

A Decade Of Growth: The Ascent Of Storage Asset Management

On May 20, 2020, Storage Asset Management (SAM), the largest privately owned third-party self-storage management company in the United States, celebrated its...

April 1, 2021 0

Operations

Urban Exodus: Should Storage Shift To The Suburbs?

In March 2019, when the initial threat of COVID-19 became evident and mass lockdowns were ordered, almost everything stopped, including many transactions...

February 4, 2021 0

Covid-19

Hammer Time! Are Live Auctions Going, Going, Gone?

In 2019, Casey Jones, owner of BC Cole Auctioneers in Phoenix, Ariz., was thinking of adding an online platform to his auction...

January 26, 2021 0

Issues

Starting Out Strong: Five Magic Questions You Must Ask

I’m talking about our telephone and walk-in greeting process and the questions and command of the situation that determine how things will...

January 12, 2021 0

Covid-19

Mastering Online Meetings: Industry Embraces A New Reality

The pandemic brought changes to the way most companies do business, and the self-storage industry is no exception. One challenge to be...

January 6, 2021 0

Due Diligence

Lease It Up! Tackling Tenancy Troubles In Tough Markets

Owners and operators who were part of the first- and second-generation wave of self-storage may have lived by the “build it and...

December 10, 2020 0

Operations

Fair Assessments: How To Appeal Property Taxes

Studies have shown that property taxes are the most hated taxes in America. Why? There might be several reasons, including the question...

November 19, 2020 0

Operations

Improving Collection Rates: Valuable Tips From Industry Experts

Self-storage facility operators have a long to-do list to keep up with, including facility maintenance and upgrades, safety and security, reconciliation of...

November 10, 2020 0

Operations

Safeguard Your Site: Planning And Preparing For Disasters

Editor’s Note: This story was written prior to the coronavirus pandemic challenges. The sidebar in blue at the end of this article...

November 10, 2020 0

Operations

Winning With Websites Six Steps To Maximum Your ROI

Automated technology is supposed to make our lives less complicated and it has in many ways. It has done wonders for many...

October 29, 2020 0

Operations

Implementing New Ideas: 10 Key Preparations For 2021

Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be ushering out 2020 (many say, “Good...

October 14, 2020 0

Operations

Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?

Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and business models, and the appeal process can...

October 5, 2020 0

Issues

Raising Rents on Existing Customers: ...

Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just those two words can...

September 15, 2020 0

Issues

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill”...

November 1, 2019 0

Legal Issues

The Problems With Deferred Maintenance

Regular maintenance on leased real estate is a topic that affects all property owners and managers. Although budgets are...

October 1, 2019 0

Operations

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has...

September 1, 2019 0

Operations

Convenient Communication: Why Customers Want To Text You

By Christine DeBord We all know how important it is to meet our customers where they are and to...

June 1, 2019 0

Issues

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born between 1946 and 1964)...

March 1, 2019 0

Financing

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience...

March 1, 2019 0

Construction & Development

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials are a constant topic...

February 1, 2019 0

Marketing

Be A Product Specialist

How To Create A Retail Environment That Wows When running a successful retail store, you have to know...

February 1, 2019 0

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Helping HandsDecember 13, 20210

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2021 Facility Of The Year Specialty Winner: Vineburg Wine & Self Storage, Sonoma, California

Greg Van Cleave has always had a philosophy about life: “If something is supposed to happen, it...

Facility of the YearDecember 8, 20210

2021 Facility of the Year Construction Winner: Life Storage at the Promenade, Scottsdale, Arizona

From its earliest planning, the team that brought to fruition Life Storage at The Promenade in Scottsdale,...

Facility of the YearDecember 8, 20210

2021 New Facility Of The Year Winner: Rockwell Storage, Mill Creek, Utah

Many studies have found that people want to purchase...

Facility of the YearDecember 8, 20210

The 2021 Facility of the Year Overall Winner! Compass Self Storage – Jupiter, Florida

One day back in 2014, Todd Amsdell got a...

Blog

January 6, 20221

Operations

Publisher's Picks

Goodwill Auctions: Storage Partnerships Support Charities

2021 Facility Of The Year Specialty Winner: Vineburg Wine & Self Storage, Sonoma, California

2021 Facility of the Year Construction Winner: Life Storage at the Promenade, Scottsdale, Arizona

2021 New Facility Of The Year Winner: Rockwell Storage, Mill Creek, Utah

The 2021 Facility of the Year Overall Winner! Compass Self Storage – Jupiter, Florida

Blog

Self Storage Marketing: 10 People & Businesses Needing Self-Storage Units

Broad Street Storage – Building with Community in Mind

Special Message From Betco: Roof replacement doesn’t have to be disruptive!

Developing a Strategic Self-Storage Pricing Strategy

12 Seasonal Storage Marketing Ideas for Christmas & the Holidays

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Raising Rents on Existing Customers: ...

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