Operations
Operations
Management
Top 10 Customer Complaints
Handling Issues With Finesse No one likes getting customer
complaints, but, let’s face it,...
Management
Pink Slip Panic
10 Tips For De-Hiring Managers There are two things that are
pretty certain in the job...
Management
Checks For Success
Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage...
Insurance & Risk Management
MiniCo Insurance Agency Publishes Tenant Insurance Best Practices
To better differentiate the
various financial products targeted to self-storage customers, Phoenix-based
MiniCo Insurance Agency has published a list of...
Management
Clear The Table!
Putting Profits Back Into Your Pockets By
Kerri Fivecoat-Campbell The numbers don’t lie. There’s a...
Management
Wield The Five Keys
Leaving A Positive Leadership Legacy In Your Life By
Jeffrey W. Foley Many successful business people...
Construction & Development
Restoring Your Doors
Step-By-Step Instructions For Two Do-It-Yourself Options By CJ Steen One of the toughest questions when...
Management
Employees First!
Creating Cultures And Environments That Attract And Retain Top Talent Like
the circle of life,...
Financing
Self-Storage Franchising
Does It Work? By Marc Goodin We know franchising works
for many businesses like hotels, restaurants,...
Operations
Enveloping New Profits
Add-On Services That Provide Customer Conveniences As self-storage facilities become more customer...
Legal Issues
A Unique Specialty Niche
Dedicated Gun Storage Kerri Fivecoat-Campbell While
the national debate over gun laws and...
Legal Issues
Sexual Harassment
Not Just In Hollywood Or In Congress Over the last few months, the
country has...
Operations
Automate To Proliferate
New Technology Answers The Call For Smartphone Advances Technology of the 21st century continues...
Construction & Development
The Amsdell Family Tree
Tracing The Roots Of Three Major Self-Storage Operations In 1928, Todd Amsdell’s distant relatives...
Construction & Development
Fable To Fact
Digging Into Industry Data By Cory
Sylvester With the development cycle in its third year, the...
Construction & Development
Underlining Elements
A Business Development Guide Over the past 15 years, many owners and operators within the self-storage industry...
Construction & Development
What Does That Mean?
Understanding The Language Of Self-storage By Scott Zucker The self-storage business has been
around, some...
Management
Employee Retention
How To Keep Your “A” Players It’s a nightmare scenario for any
business: A star...
Financing
Reassessments On The Rise
Could Steep Property Tax Increases Be 2018’s Most Taxing Issue? In 2018, self-storage owners...
Management
The Art Of Upselling
Fine Tuning Your Sales Techniques It’s likely that your self-storage facility...
Marketing
Dominate The Competition
Social Media’s Best Kept SEO Secret By Poppy Behrens and Claudia Martinez Your...
Management
GenV Self-Storage
A Completely Different Product By John Good and Warner Russell When asked about...
Financing
Save Or Shred?
Dealing With Annoying Business-Saving Records The IRS recently reminded every self-storage...
Management
You Can’t Store That!
Preventing the Storage of Prohibited Items Throughout the years, self-storage
tenants have stored—or...
Management
The Changing Workforce
Training Means A Lot To Millennials By Evan Hackel When baby boomers took their...
Publisher's Picks
The New MSM Buyer’s Guide: Loaded With New Features And Benefits
The new Mini-Co Buyer’s Guide is online and ready for use. The site includes new features as...
Mastering Online Meetings: Industry Embraces A New Reality
The pandemic brought changes to the way most companies do business, and the self-storage industry is no...
Look Who’s Talking: Ann Parham, CEO and President of Joshua Management
In March, no one could have predicted that COVID-19 would be an ongoing issue and topic of...
2020 Facility Of The Year Overall Facility Winner: Brickhouse Self Storage
When the owners of Brickhouse Self Storage began envisioning their dream, they didn’t have a cookie-cutter facility...
2020 Facility Of The Year New Facility Winner: SmarterSpace Storage Archer Road
As a new developer, Erik Henson, owner of SmarterSpace Storage Archer Road, took a wise approach and...
Blog
Bliss Edwards promoted to Executive Vice President as SmartStop Self Storage continues to expand its Canadian presence
LADERA RANCH, Calif., Jan. 4, 2021 /PRNewswire/ -- SmartStop Self Storage REIT, Inc. ("SmartStop" or the "Company") today announced that Bliss Edwards will be...
Storage Exchange Launches Real Estate Brokerage Platform for Self-Storage
Storage Exchange has launched an interactive website for buyers, sellers and brokers of self-storage real estate. The platform leverages...
Marcus & Millichap Hires Self Storage VP in Philadelphia
With 16 years of experience in the self storage sector, Kevin Bledsoe has taken part in the sale of...
Self-Storage Supplier Janus to List on NYSE Via Merger With Juniper Industrial Holdings
Janus International, a global manufacturer and supplier of building components and security technology for the self-storage industry, will go...
Self-Storage Real Estate Firm Marcus & Millichap Acquires LMI Capital
Marcus & Millichap (M&M), a commercial real estate investment services firm with offices in Canada and the United States,...
