Operations

Operations

Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?

Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and business models, and the appeal process can be cumbersome. But...

Raising Rents on Existing Customers: ...

Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just those two words can strike fear into many managers. However,...

Make Room For Awesome!

StorQuest’s Philosophy For Business And Life Over two and a half decades ago, William “Bill” Warren Hobin was working for a large, regional home builder when he...

The Problems With Deferred Maintenance

Regular maintenance on leased real estate is a topic that affects all property owners and managers. Although budgets are often drafted to consider regular ongoing maintenance...

Behind Life Storage’s Warehouse Anywhere

Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking a quiet revolution in the self-storage industry. The real estate...

Silver Tsunami

The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born between 1946 and 1964) is largely credited with the genesis...

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience and what all the hullabaloo is about....

Catering To Millennials

The Most Diverse Generation With One Common Trend As one of the largest generations, millennials are a constant topic of discussion. Businesses of all sizes...

Be A Product Specialist

How To Create A Retail Environment That Wows When running a successful retail store, you have to know your products and have a story...

Let’s Make A Deal – The Cost Of Concessions

The Christmas season is behind us, but some retail establishments may still be adjusting from the hustle and bustle of the most profitable time of the...

Politics, The Economy, And Self-Storage

What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created uncertainty for the economy, along with social and environmental issues,...

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the Electronic Signatures in Global and National Commerce Act), landlords, including self-storage...

Bulletproof Planning

Is Dedicate Gun Storage A Good Fit For Your Facility? While the national debate over gun laws and safety continues, the fact remains that a...

Knowing The Competition

Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept, depending on the market, owners and operators may...

2018 Top Operators

The Industry’s Star Players Similar to last year, new supply continued to surge into the self-storage industry in 2018, with no shortage of conversions and ground-up development...

Workplace Drug Abuse

Reducing the Risk of Impaired Workers Workplace drug abuse can threaten your bottom line in many ways: higher absenteeism, lower productivity, and costly accidents that spark customer...

Top 10 Customer Complaints

Handling Issues With Finesse No one likes getting customer complaints, but, let’s face it, even the cleanest, best facilities will receive some customer complaints. There...

Pink Slip Panic

10 Tips For De-Hiring Managers There are two things that are pretty certain in the job world: The first is that no one likes to be...

Checks For Success

Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage facilities are a critical method for absentee owners and management companies to...

MiniCo Insurance Agency Publishes Tenant Insurance Best Practices

To better differentiate the various financial products targeted to self-storage customers, Phoenix-based MiniCo Insurance Agency has published a list of best practices for offering tenant insurance. MiniCo's...

Clear The Table!

Putting Profits Back Into Your Pockets By Kerri Fivecoat-Campbell The numbers don’t lie. There’s a reason the self-storage industry has grown since 2012 to a $38...

Wield The Five Keys

Leaving A Positive Leadership Legacy In Your Life By Jeffrey W. Foley Many successful business people have pondered their leadership legacy; how do they want to be...
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Publisher's Picks

Blog

Is It Time for a Self-Storage Renovation?

How To Assess and Plan for Renovations at Your Self-Storage Facility As any facility owner knows, it’s essential not to...

AZSA 23rd Annual Conference & Trade Show and Golf Tournament

Register for Hotel Here Member Rate - Regular admission is $230 until 2/11/23 February 15-16, 2023 23rd Annual Arizona Self-Storage Conference &...

4 Lessons the Self-Storage Industry Can Learn From Big Brands

Remember when you thought the best instant photos were Polaroids and Sears was the only place to buy appliances?...

The Truth about Self-Storage Lead Aggregators

Over the last decade, the self-storage industry has witnessed the rise and fall of several specialized lead aggregation websites....

Owning Your Stress For Success

It’s no secret that today’s work environment is stressful. With our current economy, labor force, and global supply chain,...
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