Operations
Operations
Winning With Websites Six Steps To Maximum Your ROI
Automated technology is supposed to make our lives less complicated and it has in many ways. It has done wonders for many industries, including...
Implementing New Ideas: 10 Key Preparations For 2021
Cooler temperatures have arrived in many parts of the country. Before we know it, we’ll be ushering out 2020 (many say, “Good riddance!”) and...
Varied Valuations: Is It Time To Appeal Your Property Tax Assessment?
Higher property tax bills can deliver a body block to self-storage facility owners’ budgets and business models, and the appeal process can be cumbersome. But...
Raising Rents on Existing Customers: ...
Editor’s Note: This story was written prior to the corona pandemic challenges. Raising rents. Just those two words can strike fear into many managers. However,...
Make Room For Awesome!
StorQuest’s Philosophy For Business And Life Over two and a half decades ago,
William “Bill” Warren Hobin was working for a large, regional home builder when
he...
The Problems With Deferred Maintenance
Regular maintenance on leased
real estate is a topic that affects all property owners and managers. Although
budgets are often drafted to consider regular ongoing maintenance...
Behind Life Storage’s Warehouse Anywhere
Could It Be A Game-Changer Everywhere? For the past seven years, Life Storage has been undertaking a
quiet revolution in the self-storage industry. The real estate...
Convenient Communication: Why Customers Want To Text You
By Christine DeBord We all know how important it is to
meet our customers where they are and to interact with them in the way they
want...
Silver Tsunami
The Impact Of Aging Baby Boomers On The Self-Storage Industry The baby boom generation (born between 1946 and 1964) is largely credited with the genesis...
Storage CX: The Customer Experience
The Next Competitive Battlefield The self-storage customer experience
is changing. You may even be wondering why it’s called customer experience and
what all the hullabaloo is about....
Catering To Millennials
The Most Diverse Generation With One Common Trend As one of the largest generations, millennials are a constant topic of discussion. Businesses of all sizes...
Be A Product Specialist
How To Create A Retail Environment That Wows When running a successful retail store,
you have to know your products and have a story...
Let’s Make A Deal – The Cost Of Concessions
The Christmas season is behind
us, but some retail establishments may still be adjusting from the hustle and
bustle of the most profitable time of the...
Politics, The Economy, And Self-Storage
What’s In Store For 2019? The divided Congress resulting from the 2018 mid-term elections created uncertainty for the economy, along with social and environmental issues,...
E-Sign Lease Agreements
Understanding the Legalities Starting with the passage of the
E-Sign law in 2000 (formally the Electronic Signatures in Global and National
Commerce Act), landlords, including self-storage...
Bulletproof Planning
Is Dedicate Gun Storage A Good Fit For Your Facility? While the national debate over gun laws and safety continues, the fact remains that a...
Knowing The Competition
Research And Evaluation To Stay At The Top Back when self-storage was a relatively new concept, depending on the market, owners and operators may...
The Industry Leader Looks Ahead
What Are Public Storage’s Future Plans? Public Storage has been in business for more than 45 years, and Ron Havner has been a key...
2018 Top Operators
The Industry’s Star Players Similar to last year, new supply continued to surge into the
self-storage industry in 2018, with no shortage of conversions and ground-up
development...
Workplace Drug Abuse
Reducing the Risk of Impaired Workers Workplace drug abuse can threaten your
bottom line in many ways: higher absenteeism, lower productivity, and costly
accidents that spark customer...
Top 10 Customer Complaints
Handling Issues With Finesse No one likes getting customer
complaints, but, let’s face it, even the cleanest, best facilities will receive
some customer complaints. There...
Pink Slip Panic
10 Tips For De-Hiring Managers There are two things that are
pretty certain in the job world: The first is that no one likes to be...
Checks For Success
Advice For Conducting Property Visits By Bobby L. Hickman Frequent, thorough property visits to self-storage facilities are
a critical method for absentee owners and management companies to...
MiniCo Insurance Agency Publishes Tenant Insurance Best Practices
To better differentiate the
various financial products targeted to self-storage customers, Phoenix-based
MiniCo Insurance Agency has published a list of best practices for offering
tenant insurance. MiniCo's...
Clear The Table!
Putting Profits Back Into Your Pockets By
Kerri Fivecoat-Campbell The numbers don’t lie. There’s a reason the self-storage industry has grown since 2012 to a $38...
Wield The Five Keys
Leaving A Positive Leadership Legacy In Your Life By
Jeffrey W. Foley Many successful business people have pondered their leadership legacy; how do they want to be...
Publisher's Picks
Blog
Is It Time for a Self-Storage Renovation?
How To Assess and Plan for Renovations at Your Self-Storage Facility
As any facility owner knows, it’s essential not to...
AZSA 23rd Annual Conference & Trade Show and Golf Tournament
Register for Hotel Here Member Rate - Regular admission is $230 until 2/11/23
February 15-16, 2023
23rd Annual Arizona Self-Storage Conference &...
4 Lessons the Self-Storage Industry Can Learn From Big Brands
Remember when you thought the best instant photos were Polaroids and Sears was the only place to buy appliances?...
The Truth about Self-Storage Lead Aggregators
Over the last decade, the self-storage industry has witnessed the rise and fall of several specialized lead aggregation websites....
Owning Your Stress For Success
It’s no secret that today’s work environment is stressful. With our current economy, labor force, and global supply chain,...
