Operations
Operations
Management
They Did What?
Coping Effectively With Customers Who Behave Badly By Kate Zabriskie Polite Notice: When it’s your...
Operations
Mobile Millennials
Is Your Business Smartphone Friendly? By Samantha Nicole Traina With the new smartphone releases...
Operations
An Operations Perspective
Due Diligence When Your Facility Is Being Sold By Vince Toenjes The...
Marketing
Reaching The Millennial Market
Four Ways To Bring Them To Your Self-Storage FacilityGrey’s Anatomy premiered on ABC in 2005. For 12 seasons this hospital-based television drama...
Management
Boosting Employee Retention
Five Pillars To Success As A Manager Why does your organization exist, and why should anyone care?...
Financing
When And How To Increase Rents
Determining Unit Pricing On A New Facility By
Kerri Fivecoat-Campbell A lot
of research and calculations...
Management
The Package Predicament
Is Acceptance Problematic? It’s
a question as old as self-storage facilities themselves: Should you take
responsibility for packages delivered to...
Financing
Pondering Property Performance
How To Use Occupancy And Vacancy Rates As Gauges Most self-storage operators understand the three principal metrics used...
Operations
Fences Are Moving Back
The Correction Process Has Begun Two years ago, at an annual
symposium conference in Houston, I was asked my opinion...
Operations
All In The Family
Three Burnam Generations Build StorageMart Into Top 10 Operation Sometime in the early 1970s, Gordon Burnam took his three...
Management
Employee Handbooks
Profitable Tools For Small Businesses What commonly neglected business tool can help your workplace run more smoothly, orient new...
Financing
Auditing: Employee Theft
It is important for storage owners and supervisors to understand not only what is being stolen, but what motivates people to embezzle. ...
Marketing
Surviving Market Shifts
2017 Arizona Self-Storage Update Let’s never forget that all real estate is cyclical. What has made these cycles in...
Construction & Development
Elevators Vs. Lifts
Multistory self-storage units continue growing in popularity as facility owners build higher structures to stack additional rentable space on smaller parcels of...
Legal Issues
Natural Disasters Continue To Impact Self-Storage Operators
Once again, I find myself writing about natural disasters that have impacted our country. After years of dealing with the aftermath of...
Marketing
Winds Of Change
How Success Is Impacting The Market At mid-year 2017, the self-storage
transaction market remained brisk, with many brokers and buyers...
Financing
The Irony Of Cap Rates
Objective Value Is A Matter Of PerspectiveBy Adam Karnes A capitalization rate, or cap rate, is
a useful tool...
Marketing
Conscious Consumers
Millennials Know They Are Buying More Than A Product Technology has created a huge
interactive world. With social media,...
Marketing
Length Of Stay
Customer Satisfaction Is Paramount Several years ago, The Self-Storage Almanac, published by
MiniCo, provided data on the various user groups’...
Operations
Automating Your Storage Business
How To Utilize Technology To Save Time And Money It seems like
unmanned, fully automated self-storage properties are popping up...
Marketing
Markets On The Move: Boston
The Hub Of New England Boston, Mass., is the business
capital of New England and ranks among the premier...
Operations
Software Selection
What You Don’t Know Could Hurt You “Just sign right here on the dotted line …”
Insurance & Risk Management
Think Outside The Box!
Competing With On-Demand Storage Businesses While the concept of on-demand storage
is not a new one, as PODS (Portable...
Operations
Passé Pages
Is Your Website Obsolete? While we were busy chasing new tenants and conducting day-to-day business with existing customers,...
Operations
Specialty Storage20 Products To Meet Your Customers’ Needs
How very interesting our industry has become. Gone are the days of drive-up only storage developments as we say hello to a...
Marketing
Southern New Hampshire
A Stable Secondary Market The Southern New Hampshire (SNH) region is located within the Greater Boston Combined Statistical Area,...
Publisher's Picks
The New MSM Buyer’s Guide: Loaded With New Features And Benefits
The new Mini-Co Buyer’s Guide is online and ready for use. The site includes new features as...
Mastering Online Meetings: Industry Embraces A New Reality
The pandemic brought changes to the way most companies do business, and the self-storage industry is no...
Look Who’s Talking: Ann Parham, CEO and President of Joshua Management
In March, no one could have predicted that COVID-19 would be an ongoing issue and topic of...
2020 Facility Of The Year Overall Facility Winner: Brickhouse Self Storage
When the owners of Brickhouse Self Storage began envisioning their dream, they didn’t have a cookie-cutter facility...
2020 Facility Of The Year New Facility Winner: SmarterSpace Storage Archer Road
As a new developer, Erik Henson, owner of SmarterSpace Storage Archer Road, took a wise approach and...
Blog
Bliss Edwards promoted to Executive Vice President as SmartStop Self Storage continues to expand its Canadian presence
LADERA RANCH, Calif., Jan. 4, 2021 /PRNewswire/ -- SmartStop Self Storage REIT, Inc. ("SmartStop" or the "Company") today announced that Bliss Edwards will be...
Storage Exchange Launches Real Estate Brokerage Platform for Self-Storage
Storage Exchange has launched an interactive website for buyers, sellers and brokers of self-storage real estate. The platform leverages...
Marcus & Millichap Hires Self Storage VP in Philadelphia
With 16 years of experience in the self storage sector, Kevin Bledsoe has taken part in the sale of...
Self-Storage Supplier Janus to List on NYSE Via Merger With Juniper Industrial Holdings
Janus International, a global manufacturer and supplier of building components and security technology for the self-storage industry, will go...
Self-Storage Real Estate Firm Marcus & Millichap Acquires LMI Capital
Marcus & Millichap (M&M), a commercial real estate investment services firm with offices in Canada and the United States,...
