Publisher's Picks

Volumize Your Value: Fees As Alternative Revenue Streams

Admin fees, insurance, merchandise, late fees, other fees, charges, and add-on services—all of these can add up to quite a lot of income and...

Kalternborn Enterprises & Rancho Storage Center: A Conscious Self-Storage Model

“You either love self-storage or you don’t,” states Kari Kaltenborn, president of locally owned and operated Kaltenborn Enterprises & Rancho Storage Center. “It just...

Strenuous Staff: Dealing With Difficult Employees

Everyone has them, the employees who are difficult. Maybe they’re late each day, call in excessively, or they aren’t filing reports nor making bank...

A Preference For Plastic: Can Self-Storage Operators Make Their Facilities Cashless?

As more and more facilities move to contactless rentals and unmanned facilities, one of the lingering questions has been whether it is legal for...

Coverage Questions: What should You Do When You Have An Insured Casualty Loss?

Whether it be by fire, flood, or storm, there is a recognizable risk to all real estate that it could be affected by acts...

Cuts And Conditions: Tax Plans For 2022

With the self-storage operation’s 2021 taxes finished or postponed until later, it’s time to think about the new ballgame that is the 2022 tax...

Ride The Wave

Over the past two years, our industry has seen historical high numbers in both occupancies and income. Not only did we survive through COVID,...

Family Business Trusts: Protecting Valuable Assets From Outside Threats

James runs a rapidly growing family business. Things are going great now, but he worries about the future. If he should suddenly become incapacitated,...

The Supply Chain Challenge: Businesses Bolster Inventories, Woo Suppliers To Keep Customers Happy

Businesses are grappling with recurring supply chain issues in the wake of a rebounding American economy, shipping disruptions caused by the Russia-Ukraine wear, and...

Rally Support: Self-Storage Can Be The Best Use For Land

The way we live is continuously evolving. From the once sought out luxury mansions to the ongoing rise of small housing unit developments and...

Trust Begets Loyalty: Returning To A Positive Experience

Is it just me, or has customer service become more complicated in the past few years? Customers and employees are expecting much more from...

Look Who’s Talking – Rachel Parham, President of Noah’s Ark Development

Heading into the fourth quarter, it’s safe to say that 2021 has been a fairly profitable year for the self-storage industry. Rental rates at...

The Miracle Of Mobility: StorageGives Assists The Disabled

To those of us who live in the U.S. and in most other advanced countries, obtaining a basic wheelchair is not difficult. Amazon carries...

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or analysis.” In this digital world, in which facts and statistics are...

Spotting Impaired Workers: Employers Tackle Costly Drug Misuse

The employee’s request had a certain degree of logic. He had just received a prescription for medical marijuana from a naturopathic physician. Could he...

The Price Of Protection: Coverage Challenges Climb For Carriers And Policyholders

Insurance is one of the highest costs for self-storage facility owners. While it’s always subject to increases, this is especially true with costs rising...

Building Your Brand: It’s the DNA of Your Business

Close your eyes and imagine a Jeep. What do you see around it? People typically see Jeeps in the great outdoors, maybe in the...

Take A Safe Route: Mapping Out The Lien Sale Process For Titled Property

Selling personal property from a self-storage unit is one thing, but what happens when there is titled property, such as motorcycles, trailers, boats, vehicles,...

Out With The Old: Five Tips For Becoming More Innovative

When you really need new ideas or fresh thinking or a creative solution to a challenge, a typical, day-to-day approach in your thinking is...

Costly Claims: New Risks In Workers’ Compensation

Just as many employers are getting workers’ compensation premiums and related costs under control, the COVID pandemic is introducing new hazards to the regulatory...

Look Who’s Talking – Tron Jordheim, founder of the Self Storage Hawaii unConference

There’s an old proverb that “all work and no play makes Jack a dull boy.” Nevertheless, according to the U.S. Travel Association, that all-to-familiar...

Look Who’s Talking – Bruce Jordan, AIA, president, Jordan Architects Inc.

Do you remember when self-storage facilities were basic? In the industry’s infancy, they consisted of rows of single-story metal “sheds” with roll-up doors surrounded...

The Supply Chain Challenge: Businesses Bolster Inventories, Woo Suppliers To Keep Customers Happy

Businesses are grappling with recurring supply chain issues in the wake of a rebounding American economy, shipping disruptions caused by the Russia-Ukraine wear, and...

Drowning In Debt: What Do I Do If My Tenant Files Bankruptcy?

It is crucial that a self-storage owner takes all the appropriate steps when advised that a tenant is bankrupt. Handling this matter properly will ensure...