Technology

Technology

The Personal Touch: Live Customer Support Is A Must At Unmanned Facilities

Unmanned. Manless. Autonomous. These words continue to crop up in self-storage industry ads, articles, speaking sessions, seminars, and more. “Unmanned self-storage” has frequently been...

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or analysis.” In this digital world, in which facts and statistics are...

Cyber Scams: Reducing Vulnerabilities With Cybersecurity

Cybersecurity is critically important for all businesses in all industries, including self-storage. And the increasing number and types of cyberattacks worldwide make cybersecurity even...

Information Influx: Making Dollars And Sense Of Data

The dictionary defines data as “facts and statistics collected together for reference or analysis.” In this digital world, in which facts and statistics are...

Technology And The Manager

By Andy Kelly, Principal and Broker of A B Kelly Realty, LLC (Self Storage and Commercial Property Management) and Principal of Sierra Self Storage...

Infinite Possibilities

The Intensifying Need For Self-Storage Data Data is broadly defined as “facts and statistics collected together for reference or analysis.” As such, data can come in...

Claim My Business

The Ins and Outs Of Internet Marketing *This is an update of the article written for the June 2016 issue of the Mini-Storage Messenger. As...

Storage CX: The Customer Experience

The Next Competitive Battlefield The self-storage customer experience is changing. You may even be wondering why it’s called customer experience and what all the hullabaloo is about....

Building Better Business Relationships

16 Common Networking Mistakes That Can Derail Your Career Networking is a skill that can help you develop and build long‐lasting business and social relationships....

E-Sign Lease Agreements

Understanding the Legalities Starting with the passage of the E-Sign law in 2000 (formally the Electronic Signatures in Global and National Commerce Act), landlords, including self-storage...

Social Recruiting

How to Use Social Networks to Attract Top Talent Hiring top talent has never been easy. With the current tightening of the labor market, though,...

Competitive Positioning

Keeping Pace With Technology To Protect Your Investment By Stan Houser Savvy self-storage operators are taking advantage of technology to gain a competitive edge and command...

Something Fishy Is Going On Here

Handling Suspicion Of Criminal Activity At Your Facility Law enforcement commonly describes certain red flags for self-storage operators that might suggest criminal activity occurring at...

Lost In Cyberspace

How To Handle Productivity Problems Of The Digital Age Similar to other industries, the self-storage industry’s reliance on technology and the internet is intensifying. Self-storage facilities across...

Credit Reporting

Can It Generate Extra Income? By Scott Zucker Self-storage owners and operators are smart to consider all types of ways to increase the value of...

From Asset To Liability

What To Do When An Employee Becomes A Cybercriminal By Bryce Austin The FBI caught David Yen Lee at his home before he could depart for the...

Technology: Friend Or Foe?

What It Means To Be “Smart” In Self-Storage By Pete Frayser In decades past, the word “smart” was not a term that puzzled many people....
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5 Reasons to Use Accounting Software for Your Self Storage Business

Tracking your self storage facility's cash flow can be daunting, but 64% of business owners do their own bookkeeping...

Three Considerations for Automation in Your Self-Storage Facility

“Automation” has been a buzzword in the self-storage industry for quite some time. But, with so many options out...

21 Self Storage Marketing Ideas for Owners & Operators

Self storage is a great business to be in. In fact, 2020 data shows that nearly 1 in 10...

All About Bluetooth Low Energy

Since its inception in the mid-1990s, Bluetooth technology has evolved into an effective application for use in access control security....

Why Your Self Storage Facility Needs an Integrated Payment System

Electronic Payment Options Transform the Self Storage Industry Businesses in every industry are making the move to electronic payment options,...
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