FAQ

First published in 1979, Mini-Storage Messenger is the original voice of the self-storage industry. For 41 years, Messenger has been providing the self-storage industry with the educational information and analytic tools they need to be successful.

Claudia Johnson, Advertising Sales Executive, at (602) 678-3532 or claudia.johnson@minico.com.

Please contact Amy Sharman, Circulation & Online Sales Coordinator, at amy.sharman@minico.com

You must subscribe to the digital edition in order to access it. Digital-only subscriptions and print-digital combo subscriptions are available on our website or by calling (800) 352-4636.

Yes, you may place an order over the phone by calling (800) 352-4636.

Yes, the Almanac is available in print and digital, as well as a combo with both print and digital. Please note the digital version of the Almanac is accessible online and can not be printed or downloaded as a pdf.

No, the Almanac is sold only in its entirety.

No, the Expense Guidebook is only available in a digital PDF format.

Please submit relevant press releases to Publisher Poppy Behrens by e-mail at poppy.behrens@minico.com.

Please allow 7 to 10 business days for the processing and shipping of an order. If you haven’t received your order within 10 business days of placing the order, please call us at (800) 352-4636

You may obtain account information by calling (800) 352-4636 e-mail messenger@minico.com.

Yes, our site is secured by VeriSign.

The cost is higher because of the U.S. Postal Service rates to mail to Canada. Subscriptions to Mexico, as well as International subscriptions, are also priced higher than the U.S. subscriptions. The alternative is to subscribe to the digital edition

If you are just subscribing to the Messenger, shipping costs are included in the subscription price. Shipping costs for mixed orders (downloads and books) are calculated depending on your location. Be sure to watch for the page with the link to downloadable articles. Downloads will also be attached to a confirmation e-mail. “Downloadable Only” applies to archived articles, archived issues and digital only products such as the Expense Guidebook, Almanac Supplements, and Top Operator’s Kit.

Expedited shipping is available on all orders via UPS. Orders placed after 3 p.m., MST, will be processed and sent the next business day. Orders to locations in Mexico must ship via UPS to assure delivery. Orders to locations in Canada and all other locations outside the U.S. will be shipped via International Priority Mail. Priority Mail for most U.S. locations takes 2-3 business days

If you ordered a digital Almanac, you should receive access credentials via email within a few hours. If you do not see those emails, please check your Junk/Spam folders. If you still do not receive those emails, please call (800) 352-4636 or e-mail messenger@minico.com. If you ordered a different digital publication, you should receive an automated email with access to the pdf.

Yes. Please give us a call at (800) 352-4636 or e-mail messenger@minico.com.

You can make changes by calling (800) 352-4636 or e-mailing messenger@minico.com.

With every notification your password is emailed to you at the end of the paragraph. If you still need assistance, please give us a call at (800) 352-4636.

The ideal browser for accessing your digital edition of Messenger is Google Chrome. Try opening the link in Chrome first; if you are still having trouble, call us at (800) 352-4636.

No, they cannot be shared since Messenger is a paid circulation magazine. We do offer special pricing for group subscriptions. Please contact messenger@minico.com  for more information.

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