New​ ​Feature​ ​Lets​ ​UK​ ​Operators​ ​Collect​ ​Faster,​ ​Automate Rentals​ ​and​ ​Payments

SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, has launched credit card processing to streamline payments for operators in the United Kingdom. Stores in the UK now enjoy the same benefits of integrated credit card payments that are so successful in the USA, Canada and Australia.

Highlights

  • SiteLink enables payments, reservations and rentals online and on the INSOMNIAC Kiosk
  • Stores process single and recurring (autobill) credit card payments
  • Tenants initiate autobill online
  • One platform for payments, refunds and reconciling transactions

Credit card integration is essential for online interactions Customers pay bills, make reservations and rent online with SiteLink’s integrated credit card processing. The number of people purchasing goods and services online, worldwide, is expected to increase from 1.66 to 2.14 billion in the next five years, with self-storage operators contributing to this growing trend by using online credit card integration for their business.

One-time credit card payments at the store and online are popular with tenants. Recurring payments that automatically charge (autobill) on the rent renewal date are becoming increasingly favorable. Store managers autobill in SiteLink while tenants can start autobill themselves directly on the store’s website. Recurring payments automatically put money in the bank ahead of the rental period and reduce collection efforts, late notice follow-ups and lien proceedings. Automation boosts revenue, reduces costs and saves time. Some owners find tenants stay longer with automatic, recurring credit card billing in place.

The INSOMNIAC Kiosk automates stores by allowing customers to rent, sign a lease, get their lock and receive a gate access code without having to wait on staff availability. Kiosks are fully integrated with SiteLink and deliver convenient, 24/7 self-storage rentals resulting in higher sales and operational efficiency. Operators can now offer “complete at kiosk” services, where customers convert reservations they started on the store’s website into rentals at the kiosk at their convenience.

Built-in,​ ​one-platform​ ​processing Credit card payments integrated with SiteLink software simplify payment processing. Employing one platform for all credit card interactions streamlines workflow, shortens training for new hires, reduces errors, boosts collections and improves customer service.

To take payments and reservations from your website immediately, SiteLink offers “Pay Now” and “Reserve” buttons for your existing website. These web features are free for SiteLink Web Edition customers, easy to configure and maintained by SiteLink.

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