Self-Storage Management

2019 Self-Storage Management 101 Guidebook


More About the 2019 Self-Storage Management 101 Guidebook

Self-storage management requires selling rentals and also marketing skills, networking in the community, and ancillary sales of items such as boxes, locks, and other moving supplies. Facility managers are professional in every sense of the word and take great pride in managing their facility as if it were their own.

Self-Storage Management 101 Guidebook  covers essential management topics including management options, hiring and firing employees, manager training, audits, and site visits. You will also read about the importance of studying your competition, dealing with difficult customers, and the art of upselling. Detailed information about understanding the balance of occupancy and rental rates for maximum profits is also covered.


2019 Self-Storage Management 101 Guidebook

Topics covered include the following:

  • Options for self-storage management
  • Hiring and firing managers
  • Hired a new manager? Here’s what you should do next
  • Why management training is important
  • Knowing the local competition
  • What should your focus on? Occupancy rates, rental rates or profits?
  • How to deal with difficult customers
  • Conducting audits and property visits
  • How to get your customers to buy more
  • Selling tenant insurance. And as a result, boosting your bottom line.

Want to learn more about developing your sales skills and approach? Then you should check out our new book, Serve More to Sell More: A Personal Blueprint for Building Self-Storage Sales.

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Digital, Print, Print/Digital