Self-Storage Management

2019 Self-Storage Management 101 Guidebook


Self-storage management requires not only selling rentals but also marketing, networking in the community, and ancillary sales of items such as boxes, locks, and other moving supplies. Facility managers are professional in every sense of the word and take great pride in managing their facility as if it were their own.

Self-Storage Management 101 Guidebook  covers essential management topics such as management options, hiring and firing employees, manager training, audits, and site visits. You will also read about the importance of studying your competition, dealing with difficult customers, and the art of upselling. Also included is detailed information about understanding the balance of occupancy and rental rates for maximum profits.


2019 Self-Storage Management 101 Guidebook

Self-storage management topics covered include:

  • Options for Self-Storage Management
  • How to Hire and Fire Facility Managers
  • What to Do After You’ve Hired a Manager
  • The Importance of Management Training
  • Knowing Your Competition
  • Should You Focus on Occupancy Rates, Rental Rates or Profits?
  • How to Deal with Difficult Customers
  • Conducting Audits and Property Visits
  • How to Upsell
  • Driving Revenue with Tenant Insurance
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Digital, Print, Print/Digital