BY ERICA SHATZER
Similar to star triathletes, the best self-storage managers have the necessary skills to conquer various territories— on site, off site, and in cyber space. From customer service and sales to property maintenance and marketing, they know that focusing on only one part of their job will merely yield mediocre results. Therefore, they practice, seek advice, and make adjustments to fine-tune their numerous proficiencies. Through training and education, like triathletes, they develop their strengths and improve their weaknesses to ultimately achieve their goals.