Look Who’s Talking Kenneth Nitzberg – CEO and Chairman, Devon Self Storage Holdings, LLC

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Kenneth Nitzberg, chairman and CEO of Emeryville, Calif.-based Devon Self Storage Holdings, LLC, which operates approximately 55 facilities across 17 states, says, ‘Self-storage is a retail business disguised as real estate.’ So what does this mean for operations? ‘Overall, self-storage is a service business, and that needs to show.’