Carol has a simple, easy-to-understand, “how-to” format with case studies and forms to successfully ensure the protection and success of a self-storage facility.
- The importance of auditing
- Fraud embezzlers’ techniques
- Who should audit
- Defending your business from fraudsters
- Danger signs of embezzlement
- Audit day procedures
- Getting started
- Signs of deception and red flags
- Insurance, technology, managing revenue and much more!
All orders receive a digital file with the 14 forms, sample letters and checklists discussed in the book including cash drawer and petty cash reconciliation forms, physical and property inventory worksheets, rental agreement, audit checklist, sample customer payment verification audit letter and much more.
More About the Author
Carol Mixon began her self-storage career as a trainer for National Self Storage in 1984. At the time, National was one of the nation’s largest self-storage operations. She developed the curriculum for the first training school in the industry, which trained over 200 self-storage managers. Carol has written over one hundred articles for industry magazines. She is the author of 12 industry related manuals, including an Operations and Policy Manual sold by the Self-Storage Association. Carol has developed and managed over 200 properties in 9 different states.
Carol has been active in the national Self Storage Association for over 20 years. She has utilized her degree in Secondary Education by being active on the Education Committee. She has also served on the SSA Western Region Board and served on the SSA National Board of Directors for over 8 years. She is one of the founders and was on the Board of Directors of the California Self Storage Association for 7 years and is currently serving on the Arizona Storage Association’s Board of Directors.