Storage Emergencies Helping Customers In Distress


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Upon recently returning to the U.S. from a vacation, I immediately received a text message on my cell phone that had originally come in on Sat. night around 8:30 p.m. The text read: “Hello. I tried calling the office and you guys are closed; I need a storage unit immediately.” When I called the number, it went to a woman’s voice mail. After waiting about five minutes to see if she would call back, I sent a reply text saying that I had just left her a voicemail and I could help her with a storage unit. A few minutes later, I received this text: “This is her husband. My wife is bipolar and was having a moment where she needed to get out and leave. Unfortunately, she committed suicide instead. I thank you for trying to help. I hope you understand.”

By David Kolstedt