The Last Word Just Give Me Your Price!

$4.95 $1.95

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Perhaps the most frustrating call received by mangers is the person who just wants to shop your price. The call is usually abrupt; it ends without you sharing anything about your facility and with no chance to gather information to follow up. You may only have 30 seconds to appease the caller before they hang up and try elsewhere. Does this sound familiar? Here are a few tips on how to manage this difficult kind of call.